Progressive Insurance is one of the largest auto and home insurance providers in the United States. Whether you need help filing a claim, getting a quote, or asking a billing question, reaching the right department saves you time.
This guide explains every official Progressive Insurance phone number you need, along with the best times and methods to contact them.
Why You Might Need the Progressive Insurance Phone Number
Customers contact Progressive Insurance for many reasons.
Here are the most common ones:
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File or check the status of a claim
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Request a new policy quote
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Update personal or billing information
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Get roadside assistance
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Ask about coverage options or renewals
Speaking with a live agent helps resolve issues faster than waiting for email responses or using online chat.
Updated Section (Without Specific Numbers)
Customer Service
For general inquiries related to billing, payments, or policy updates, you can easily reach Progressive’s customer service team through their official contact page. They provide dedicated phone lines and online chat options based on your insurance type—auto, home, renters, or commercial. You can also manage your account, make payments, or review policy details directly through the Progressive mobile app or website dashboard.
Claims Department
If you need to report a claim, Progressive offers 24/7 claim support. You can start the process online, through the app, or by calling the official claims line listed on your policy documents. Having your policy number and claim details ready will make the process quicker and smoother. Progressive’s claims specialists are available around the clock to assist with auto, home, motorcycle, and commercial claims.
Sales and Quotes
Progressive allows you to request free insurance quotes anytime through its website or mobile app. Whether you’re looking for auto, home, or motorcycle coverage, you can compare prices, explore discounts, and even purchase your policy online. For those who prefer personal assistance, Progressive representatives are available through the main contact channels to guide you through the quote process.
Roadside Assistance
If you’ve added roadside assistance to your policy, you can request help directly from your Progressive app or customer dashboard. Services include towing, lockout help, battery jump-starts, and emergency fuel delivery. Support is available 24/7, ensuring that help is always just one call or tap away—no matter where you are.
Step-by-Step: How to Contact Progressive Insurance
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Locate your policy number and personal details.
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Choose the right department number above.
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Call during service hours or 24/7 for claims.
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Follow the automated voice prompts to reach a live representative.
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Keep a pen handy to note your reference number for future follow-up.
Alternative Ways to Contact Progressive
If you prefer not to call, Progressive offers other ways to connect:
1. Live Chat
Visit Progressive.com and use the live chat feature for quick answers.
2. Mobile App
Manage policies, make payments, or file claims instantly from the Progressive mobile app (available on Android and iOS).
3. Email / Web Form
Submit questions via their secure contact form on the official website.
4. Social Media
You can also message Progressive on platforms like Twitter or Facebook for non-urgent help.
Common Questions About Progressive Insurance Support
Q1: Is Progressive Insurance support available 24/7?
Yes, the claims and roadside assistance lines operate 24/7, while general customer service is open Monday–Friday.
Q2: Can I file a claim online instead of calling?
Yes. Use the Progressive mobile app or your online account to submit a claim anytime.
Q3: What information should I have before calling?
Your policy number, driver’s license, date of incident, and brief details about your issue.
Q4: Does Progressive have separate numbers for commercial insurance?
Yes. Business customers should call 1-888-240-9839 for commercial auto or business policies.
Tips for a Smooth Customer Service Experience
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Call during off-peak hours (early morning or evening).
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Keep all documents and policy details nearby.
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Speak clearly and explain your concern briefly.
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Ask for a confirmation or case number before ending the call.
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Save important numbers in your phone for future reference.
Final Thoughts
Having the right Progressive Insurance phone number ensures you get help quickly when you need it most. Whether you’re filing a claim, requesting a quote, or managing your policy, Progressive’s customer support team is available to guide you.
Save these contact details today and make your next insurance interaction faster and stress-free.
